We’ve got the answers to our most frequently asked questions below. If you can’t find what you’re looking for, our team are on the other end of the phone ready to help.
Switching to Snowdrop Energy usually takes around 17 days.
The easiest and smartest option is to pay by Direct Debit each month. Paying by Direct Debit means you’ll be switched to our cheapest tariff – Zero Saver. You can also pay for your energy by debit/credit card or cheque when you get your bill in the post each month, however this payment option isn’t available on our cheapest tariff.
You can submit your opening meter readings by email to firstname.lastname@example.org or by calling 0330 053 9390.
If you can smell gas or suspect a leak in your house, please call the National Gas Emergency Helpline on 0800 111 999.
We are open 9AM to 5PM – Mon to Friday*
*Excluding Bank Holidays